How to Use the Booking and Quote System

How to get a Quote

To get a total price straight away use our Instant Quote System remembering the following tips:

• Campervan hire is per calendar day and NOT based on 24 hour periods.
• Branches close around 4.00pm and sometimes earlier on a weekend which is very important to consider when you are booking flights.
• The term 'berth' is the number of people the vehicle will sleep not how many beds i.e. 6 berth sleeps 6 in 3 double beds.
• Flex Rates are currently used by Britz and Backpacker which means their prices change weekly. Generally speaking the daily rate will increase as vehicle availability runs low OR when you get closer to the pickup date. Booking at least 3 months in advance is always recommended to ensure that you are able to book the vehicle of choice.

3 Easy Steps

Step 1:
Enter your Pick Up and Drop Off Locations, Dates and Vehicle Type. Then click 'See Campervans & Prices' button.

Step 2:
A comparison list from cheapest to most expensive will be displayed. Any Special Offers will be shown in red. This will include long hire discounts or early bird discounts. If you hover your mouse over the word 'Special Offer' you will be given more information. Click 'See Details' on your preferred vehicle to receive further information about what is included.

Step 3:
A comparison of the 'Standard Package' and the 'Stress Free Package' will be shown. To save your quote and freeze the price for up to 7 days* you simply need to fill in the few details and click 'Check Availability'. Your detailed quote will be emailed to you in a few minutes which will include the Bond and Liability information, branch location and extras that are available to hire. The quote will also include the applicable expiry date, depending on the vehicle brand you have chosen.

You might like to read these pages to give you a better understanding:

• About the Packages
• About the Suppliers
• About the Campervans

Why should you save a quote?

Campervan Hire, unlike car hire, can get complicated when it comes to Security Bond and Liability Reduction Options. It might be worth reading the more detailed information.

Converting your Quote to a Booking

You can book your campervan by:

a) Saving a quote (steps 1 to 3 above) and then filling in the 'Ready to Book Now?' form that appears after submitting your name and email address. One of our friendly Reservations Team will check availability, charge your card for the deposit only amount and forward you a confirmation voucher by email. The balance is payable on pickup of campervan.

OR

b) Clicking the "BOOK NOW" button on your quote and filling in the credit card details. One of our friendly Reservations Team will check availability, charge your card for the deposit only amount and forward you a confirmation voucher by email. The balance is payable on pickup of campervan.

OR

c) Call our Reservations Team on 1800 704 332 or (+61 7 3442 2900) and we can confirm availability and charge the deposit amount over the phone.

What about Extras?

Depending on which package you have chosen there will be some extras already included, for example if you have selected the Stress Free Package, you will see that Liability Reduction, Chairs and Tables may be in your inclusions. For a full list of optional extras please refer to your quote.

Extras can be added at the depot, or you can let us know and we will add to your reservation in advance. Child Seats should be pre-booked.

Questions? If you want clarification on anything, please contact us and one of our experienced consultants will be more than happy to assist you.