Insurance & Liability Reduction Options
Understanding all of your options when it comes to insurance, liability and security bonds when hiring a campervan in Australia is important. This page is a summary of each Campervan Companies Liability (deductible) and options to reduce it.
Standard Liability
Standard Liability is the amount you will be liable to pay in the event of an accident or damage to the vehicle, regardless of who is at fault. The liability applies in respect of each claim, not rental. If no reduction option is taken the full amount is charged on pickup of vehicle (Bond)
Liability Reduction Options
The good news is that you can reduce your risk by doing one of the following:
- Opting for the Stress Free Package at any time prior to pickup. This package has the lowest level of liability and is great value with various bonus items such as baby seats, chairs, tables etc
- At the time of pick up by choosing one of the Liability Reduction Options (LRO)
If you know which company you want to view simply click on the logo below or keep scrolling to read them all.
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Up to 31 March 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop, Endeavour & Ultra | Included in Rental | $5,000 | $5,000 |
| - | All other 2WD | Included in Rental | $7,500 | $7,500 |
| - | 4WD Campervan | Included in Rental | $8,000 | $8,000 |
| LRO2 - The High Road | Hitop, Endeavour & Ultra | $48 (max $2,350) | $0 | $0 |
| - | 2WD Campervan | $53 (max $2,650) | $0 | $250 |
| - | 4WD Campervan | $55 (max $2,750) | $500 | $500 |
| Stress Free - Value Pack | Hitop, Endeavour & Ultra | $60 (max $3,000) | $0 | $250 |
| All other 2WD | $68 (max $3,400) | $0 | $250 | |
| - | 4WD Campervan | $75 (max $3,750) | $500 | $500 |
Standard Liability
The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo by telephone on a credit card, not on return of the RV. Apollo reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.
LRO2 (High Road)
Payable at the branch when you pick up, this will reduce your liability to the amount shown above.
Value Pack - Stress Free
The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. The maximum amount payable per rental segment is 50 days.
Apollo 2WD $60-$68 per day (maximum $3,000 - $3,400)
‘The High Road’, unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), pre-purchased gas bottle, initial set of toilet chemicals, camp chairs and table, and baby/booster seats (with prior request). Single Vehicle Roll Over Cover, Tyre, Windscreen & Roadside Assist.
Apollo 4WD $75 per day (maximum $3,750)
‘The High Road’, pre-purchased gas bottle, initial set of toilet chemicals, camp chairs and cable, and baby/booster seats (with prior request).
4WD Additional Cover
Adventure vehicles only
Some of our 4WD guests like to venture further afield and we offer additional cover for $350 to keep them covered. This cover is available when ‘The High Road’ or Value Pack is purchased. The additional cover protects the guest for:
- Accidental damage to the overhead and underbody sections of the 4WD Campervan*
- Unlimited tyre and windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- $0 Liability ($500 bond)
- Towing and RV recovery costs from roads and areas where permission to travel had been granted by Apollo
- Single Vehicle Rollover
*This protection does not cover single vehicle rollover (including accidental damage to overhead and underbody) or bogged RVs.
From 1 April 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop, Endeavour | Included in Rental | $5,000 | $5,000 |
| - | All other 2WD | Included in Rental | $7,500 | $7,500 |
| - | 4WD Campervan | Included in Rental | $8,000 | $8,000 |
| LRO2 - The High Road | Hitop, Endeavour | $50 (max $2,500) | $0 | $0 |
| 2WD Campervan | $55 (max $2,750) | $0 | $250 | |
| - | 4WD Campervan | $60 (max $3,000) | $500 | $500 |
| Stress Free - Value Pack | Hitop, Endeavour | $60 (max $3,000) | $0 | $250 |
| - | 2WD Campervan | $70 (max $3,500) | $0 | $250 |
| - | 4WD Campervan | $80 (max $4,000) | $500 | $500 |
Standard Liability
The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo by telephone on a credit card, not on return of the RV. Apollo reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.
LRO2 (High Road)
Payable at the branch when you pick up, this will reduce your liability to the amount shown above.
Value Pack - Stress Free
The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. The maximum amount payable per rental segment is 50 days.
Apollo 2WD
‘The High Road’, unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), initial set of toilet chemicals, camp chairs and table, and baby/booster seats (with prior request). Single Vehicle Roll Over Cover, Tyre, Windscreen & Extra drivers
Apollo 4WD
‘The High Road’, initial set of toilet chemicals, camp chairs and cable, and baby/booster seats (with prior request), Extra drivers.
4WD Additional Cover
Adventure vehicles only
Some of our 4WD guests like to venture further afield and we offer additional cover for $369 to keep them covered. This cover is available when ‘The High Road’ or Value Pack is purchased. The additional cover protects the guest for:
- Accidental damage to the overhead and underbody sections of the 4WD Campervan*
- Unlimited tyre and windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- $0 Liability ($500 bond)
- Towing and RV recovery costs from roads and areas where permission to travel had been granted by Apollo
- Single Vehicle Rollover
*This protection does not cover bogged RVs.
| Liability Option | Cost per day | Liability Fee | Bond Payable |
| Standard Liability | Included in Rental | $5,000 | $200 |
| LRO 1 | $25 | $2,500 | $200 |
| LRO 2 | $40 | $0 | $200 |
| Stress Free Package | $52 | $0 | $200 |
Standard Liability:
Regardless of who is at fault, all damage up to the limit of the liability amount is the renters responsibility. This includes any tyre, windscreen or headlight damage (but not side or rear glass damage) and any other internal or external damage not attributable to fair wear and tear, such as returning the vehicle in an abnormally dirty condition (including hair, odour and other evidence of animals).
LRO1/LRO2:
Includes Liability and Bond reduction to amounts specified above and covers for tyre/windscreen buyout.
Stress Free Package: (Max Package - Peace of Mind cover)
Includes LRO2, Personal Kits, Baby/Child Seats, GPS, Table, Chairs and Iron
Unsealed Roads:
Regardless of fault, if there is an accident, damage or loss on an unsealed road , the hirers liability will be up to a maximum of AU$9,900. Even If you reduce your standard liability to $0, the maximum of $9900 will remain for loss/damage/accidents on unsealed roads.
Overhead Damage:
Regardless of fault, the renter remains liable up to a maximum of AU$9,900 whether the overhead damage is incurred on a sealed, or an unsealed road
| cost/day | Bond | Liability | |
|---|---|---|---|
| Standard Insurance | $0 |
(Motorhome) $3300 (Campervan) $2750 |
(Motorhome) $3300 (Campervan) $2750 |
| Reduction Option 1 |
$22 |
(Motorhome) $1650 (Campervan) $1250 |
(Motorhome) $1650 (Campervan) $1250 |
|
Ultimate Package* |
$33 | $330 | $330 |
*Ultimate Package includes camping table and chairs, satnav, and baby/booster seats (if required).
Vehicle Insurance & Standard Liability
A refundable Security Bond is required at the start of the rental as security.
The bond is fully refunded provided the vehicle is returned on time, undamaged, with fuel tank filled to the same level as at collection. Refill charges will apply for Autosleepers to refill fuel or gas. The vehicle must be returned in a clean condition with toilet and waste tank (where applicable) empty or a cleaning fee will be charged. If it is suspected the vehicle has been driven off-road, or the vehicle is too dirty to check for damage, the bond will be held until a complete inspection of the vehicle has been carried out. If no damage is found then the bond is refunded in full, less any cleaning charges due.
The following costs/damages are to be paid in full by the Hirer:
- Windscreen
- Tyres
- Roof damage (where the vehicle has been damaged above the top of the windscreen)
- Under-carriage damage
- Towing after an accident
In the event of an accident, the security bond will be withheld as your insurance excess. Autosleepers require as much information to be written down as possible. In particular, please take photos of the scene where possible BEFORE moving the vehicle(s).
Up to 31 March 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard Liability | HiTop & Voyager | Included in Rental | $5,000 | $5,000 |
| All other 2WD | Included in Rental | $7,500 | $7,500 | |
| 4WD Campervan | Included in Rental | $8,000 | $8,000 | |
| LRO | HiTop & Voyager | $48 (max $2,400) | $0 | $0 (imprint taken) |
| All other 2WD | $53 (max $2,650) | $0 | $0 (imprint taken) | |
| 4WD Campervan | $55 (max $2,750) | $500 | $500 | |
| Stress Free Package | HiTop & Voyager | $60 (max $3,000) | $0 | $0 (imprint taken) |
| All other 2WD | $68 (max $3,400) | $0 | $0 (imprint taken) | |
| 4WD Campervan | $75 (max $3,750) | $500 | $500 |
Standard Liability
All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
LRO
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. This cover includes unlimited tyre and windscreen cover for accidental damage.
Stress Free Package (Inclusive Pack)
The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee, picnic table and chairs. Must add this prior to pickup.
4WD Additional Cover
This cover is available when The High Road or Value Pack is purchased, the price is $350.00. The 4WD Additional Cover protects for: Accidental damage to the overhead and underbody sections of the 4WD Campervan, Unlimited windscreen and tyre cover, Damage to the awning, Unlimited kilometres, $0 Liability (subject to exclusions as stated in the Rental Agreement), Towing and RV recovery costs from roads and areas where permission to travel had been granted, Single Vehicle Rollover. Please note this protection does not cover bogged RVs
Refueling & Cleaning Packs
The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $199. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $85 for Outback, Safari Auto & ALL 2WD Non Toilet/Shower and $135 for all other vehicles. This can be added at branch.
From 1 April 2025
| Vehicle | Cost per Day | Liability Fee | Bond Payable | |
|---|---|---|---|---|
| Standard | HiTop & Voyager | Included in Rental | $5,000 | $5,000 |
| All other 2WD | Included in Rental | $7,500 | $7,500 | |
| 4WD Campervan | Included in Rental | $8,000 | $8,000 | |
| LRO | HiTop & Voyager | $50 (max $2,500) | $0 | $0 |
| 2WD Campervan | $55 (max $2,750) | $0 | $0 | |
| 4WD Campervan | $60 (max $3,000) | $500 | $500 | |
| Value Pack Stress Free Package |
HiTop & Voyager | $60 (max $3,000) | $0 | $0 |
| 2WD Campervan | $70 (max $3,500) | $0 | $0 | |
| 4WD Campervan | $80 (max $4,000) | $500 | $500 |
Standard Liability
All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
LRO
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. This cover includes unlimited tyre and windscreen cover for accidental damage.
Stress Free Package (Inclusive Pack)
The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee, picnic table and chairs. Must add this prior to pickup.
4WD Additional Cover
This cover is available when The High Road or Value Pack is purchased, the price is $369.00. The 4WD Additional Cover protects for: Accidental damage to the overhead and underbody sections of the 4WD Campervan, Unlimited windscreen and tyre cover, Damage to the awning, Unlimited kilometres, $0 Liability (subject to exclusions as stated in the Rental Agreement), Towing and RV recovery costs from roads and areas where permission to travel had been granted, Single Vehicle Rollover. Please note this protection does not cover bogged RVs
Refueling & Cleaning Packs
he purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $209. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $99 for all vehicles. This can be added at branch.
| Liability Option | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Included in Rental | $500 | $500 |
| Tyre & Windscreen Cover | $100 Per Rental |
Standard Liability
Camperman ONLY offer a Standard Liability and there are no options to reduce the above amounts. All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. (exclusions apply see terms & conditions)
Single Vehicle Accident
A vehicle being involved in a ‘Single Vehicle accident’ will incur upon THE HIRER additional liability of AU$250.00. i.e. if a client runs into a Kangaroo or a cow or a parked car, or an awning of a building etc. these are examples of a single vehicle accidents.
Tyre & Windscreen Cover:
Tyre damage, flat tyres or spiked tyres are at the cost of the renter. The renter will be responsible for tyre damage and windscreen damage up to $500.00 unless extra cover is taken. Please add this prior to pickup with our reservations team.
Liability Reduction
Campervan Village Liability Reduction is mandatory for all 4wd hirers in Australia.
Campervan Village Liability Reduction Options are not a substitute for Travel Insurance. Campervan Village strongly recommends that all hirers take out the highest level of travel insurance with their travel provider when visiting Australia.
Standard Liability does NOT cover for any small dents, scratches, tyres, windscreen, underbody or overhead damage. Please see below for Insurance options.
2WD Damage Cover
| Reduction Option | Daily Price | Liability | Bond Required |
|---|---|---|---|
| Standard Liability ** | $0 | $7500 | $7,500 (deducted) |
| LR One | $30* Per Day (capped at 42 days) |
$500 Multi Vehicle Accident |
$500 |
| Cover One | $45* Per Day (capped at 42 days) | $1 Multi Vehicle Accident $3,000 Single Vehicle Accident |
$500 |
| Cover Plus (Included in Quote) |
$55* Per Day (capped at 60 days) | $1 Multi Vehicle Accident $1 Single Vehicle Accident |
$0 |
**An additional $10/day surcharge is applicable for drivers under 21 years of age
*An additional $5/day surcharge is applicable for drivers under 21 years of age
Note An Additional $500 Bond will be applicable for 2wd travel in WA & NT , Alice Springs, Darwin, Broome & Perth
Bond amount is deducted from your account. We cannot accept cash as payment.
All payments must have been completed prior to pick up.
A 1.75% non-refundable merchant fee applies to all bond/excess transaction
Bond refunds can take up to 21 business days to process from the day of drop off (pending condition of vehicle).
4WD Damage Cover
| Reduction Option | Daily Price | Liability | Bond Required |
|---|---|---|---|
| Standard Liability | $0 | $12,500 Multi Vehicle Accident $12,500 Single Vehicle Accident |
$12,500 (deducted) |
| Cover One | $70 Per Day (capped at 42 days) |
$1 Multi Vehicle Accident |
$2,000 (deducted) |
| Cover Plus (Included in Quote) |
$90 Per Day (capped at 90 days) | $1 Multi Vehicle Accident $1 Single Vehicle Accident |
$500 (deducted) |
Bond amount is deducted from your account. We cannot accept cash as payment.
All payments must have been completed prior to pick up.
A 1.75% non-refundable merchant fee applies to all bond/excess transaction
Bond refunds can take up to 21 business days to process from the day of drop off (pending condition of vehicle).
Cover One Explained
Campervan Village strongly recommend that hirer’s choose Cover One as it offers peace of mind in the event of an incident.
- Coverage for Front Windscreen
- Coverage for 2 x Tyres
- Multiple Vehicle Liability (MVL) is $1
- Single Vehicle Roll Over (SVR) is not covered
- Roof & Underbody are not covered
- Single Vehicle Liability for 2WDs is $3,000
- Single Vehicle Liability for 4WDs is $5,000
- No charge for small dents & scratches
- No charge for extra drivers
Cover Plus Explained
- Coverage for Front Windscreen
- Coverage for 4 x Tyres
- Multiple Vehicle Liability (MVL) is $1
- Single Vehicle Roll Over (SVR) is $1
- Roof & Underbody are covered
- Single Vehicle Liability for 2WDs is $1
- No charge for small dents & scratches
- No charge for extra drivers
Up to 31 March 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop, Endeavour | Included in Rental | $3,500 | $3,500 |
| - | All other 2WD | Included in Rental | $5,000 | $5,000 |
| - | 4WD Campervan | Included in Rental | $8,000 | $8,000 |
| LRO2 - The High Road | Hitop, Endeavour | $35 (max $1750) | $0 | $250 |
| - | 2WD Campervan | $48 (max $2,400) | $0 | $250 |
| - | 4WD Campervan | $54 (max $2,700) | $500 | $500 |
| Stress Free - Value Pack | Hitop, Endeavour | $47 (max $2,350) | $0 | $250 |
| - | 2WD Campervan | $60 (max $3,000) | $0 | $250 |
| - | 4WD Campervan | $75 (max $3,750) | $500 | $500 |
Standard Liability
The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.
LRO2 (High Road)
Payable at the branch when you pick up, this will reduce your liability to the amount shown above.
Value Pack - Stress Free
The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period.
Cheapa Campa 2WD $60 per day OR $47 per day for Hitop & Endeavour
‘The High Road’, Undercarriage/Overhead damage (covered for accidental damage), Pre-purchased Gas Bottle, Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Table, and Baby/Booster Seats (with prior request).
Single Vehicle Roll Over Cover, Tyre, Windscreen & Roadside Assist.(SVRO & WRA Included in price up to 31st March 2023 available to be purchased separately from 1st April 2023)
Cheapa Campa 4WD $75 per day (maximum $3,750)
‘The High Road’, Pre-purchased Gas Bottle, Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Table, and Baby/Booster Seats (with prior request)
4WD Additional Cover
4WD vehicles only
For 4WD guests who like to venture further afield we offer additional cover. This cover is available when ‘The High Road’ or Value Pack is purchased. The rate for the Cheapa 4WD Campers is $350.00.
The additional cover protects the guest for:
- Accidental damage to the overhead and underbody sections of the 4WD Campervan
- Unlimited tyre and windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- $0 Liability ($500 bond)
- Towing and RV recovery costs from roads and areas where permission to travel had been granted by Cheapa Campa
- Single Vehicle Rollover
*This protection does not cover bogged RVs.
From 1 April 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop & Endeavour | Included in Rental | $3,500 | $3,500 |
| - | All other 2WD | Included in Rental | $5,000 | $5,000 |
| - | 4WD Campervan | Included in Rental | $8,000 | $8,000 |
| LRO2 - The High Road | Hitop & Endeavour | $40 (max $2,000) | $0 | $250 |
| - | All Other 2WD | $50 (max $2,500) | $0 | $250 |
| - | 4WD Campervan | $55 (max $2,750) | $500 | $500 |
| Stress Free - Value Pack | Hitop & Endeavour | $50 (max $2,500) | $0 | $250 |
| - | All other 2WD | $65 (max $3,250) | $0 | $250 |
| - | 4WD Campervan | $80 (max $4,000) | $500 | $500 |
Standard Liability
The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.
The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.
LRO2 (High Road)
Payable at the branch when you pick up, this will reduce your liability to the amount shown above.
Value Pack - Stress Free
The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period.
Cheapa Campa 2WD
‘The High Road’, Undercarriage/Overhead damage (covered for accidental damage) Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Table, and Baby/Booster Seats (with prior request). Single Vehicle Roll Over Cover, Tyre, Windscreen & Roadside Assist.
Cheapa Campa 4WD
‘The High Road’, Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Table, and Baby/Booster Seats (with prior request)
4WD Additional Cover
4WD vehicles only
For 4WD guests who like to venture further afield we offer additional cover. This cover is available when ‘The High Road’ or Value Pack is purchased. The rate for the Cheapa 4WD Campers is $369.00.
The additional cover protects the guest for:
- Accidental damage to the overhead and underbody sections of the 4WD Campervan
- Unlimited tyre and windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- $0 Liability ($500 bond)
- Towing and RV recovery costs from roads and areas where permission to travel had been granted by Cheapa Campa
- Single Vehicle Rollover
*This protection does not cover bogged RVs.
| Liability Option | Cost per day | Liability Fee | Bond Payable |
| Standard Liability | Included in Rental | $5,000 | $5,000 |
| LRO | $45 | $0 | $0 |
| Stress Free Package | $55 | $0 | $0 |
Standard Liability:
Cruisin Motorhomes rental charge includes a Standard Liability of $5000. A security deposit of $5000 will be collected at the time of entering into the Rental Contract. Payment of this security deposit is only accepted by a single credit card. The $5000 will be debited to ONE credit card account. An administration fee equivalent to the merchant surcharge applies. All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
NOTE An administration of $100 applies when paying with Visa or MasterCard. An administration fee of ;$250 applies when paying with AMEX.
LRO
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. Please note an administration fee of $75 will be charged per claim.
Stress Free Package: (Hassle Free Pack)
This Package includes LRO2 excess reduction and extras such as Tyre and Windscreen cover, Single Vehicle Rollover, GPS, pre-purchase gas, outdoor table & chairs, and baby or booster seat (if required). This needs to be added before arrival at branch.
Tyre & Windscreen Cover:
A $90 once off fee covers the renter for any accidental damage to the windscreen and tyres. This is an additional cover and can be purchased with standard liability or any reduction options. Windscreen refers to all glass on the vehicle. Please add this prior to pickup with our reservations team. (Included in Stress Free)
| Liability Option | Cost per day | Liability Fee | Bond Payable |
| Standard Liability | Included in Rental | $5,000 | $5,000 |
| Standard Liability - Hitop Only | Included in Rental | $3,000 | $3,000 |
| LRO | $45 | $0 | $0 |
| LRO - Hitop Only | $29 | $0 | $0 |
| Stress Free Package | $55 | $0 | $0 |
| Stress Free Package - Hitop Only | $39 | $0 | $0 |
Standard Liability:
Go Cheap Motorhomes rental charge includes a Standard Liability of $5000. A security deposit of $5000 ($3000 Hitop) will be collected at the time of entering into the Rental Contract. Payment of this security deposit is only accepted by a single credit card. The $5000 ($3000 Hitop) will be debited to ONE credit card account. An administration fee equivalent to the merchant surcharge applies. All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
NOTE An administration of $100 applies when paying with Visa or MasterCard. An administration fee of $250 applies when paying with AMEX.
LRO
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. Please note an administration fee of $75 will be charged per claim.
Stress Free Package: (Hassle Free Pack)
This Package includes LRO2 excess reduction and extras such as Tyre and Windscreen cover, Single Vehicle Rollover, GPS, pre-purchase gas, outdoor table & chairs, and baby or booster seat (if required). This needs to be added before arrival at branch.
Tyre & Windscreen Cover:
A $90 once off fee covers the renter for any accidental damage to the windscreen and tyres. This is an additional cover and can be purchased with standard liability or any reduction options. Windscreen refers to all glass on the vehicle. Please add this prior to pickup with our reservations team. (Included in Stress Free)
| Liability Option | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Included in Rental | $7,500 | $7,500 |
| LRO Up to 31 March 2025 | $53 (max $2,650) | $0 | $0 (imprint taken) |
| LRO From 1 April 2025 | $55 (max $2,750) | $0 | $0 (imprint taken) |
| Stress Free Package Up to 31 March 2025 | $68 (max $3,400) | $0 | $0 (imprint taken) |
| Stress Free Package From 1 April 2025 | $70 (max $3,500) | $0 | $0 (imprint taken) |
Standard Liability
All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
LRO:
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. This cover includes unlimited tyre and windscreen cover for accidental damage.
Stress Free Package (Inclusive Pack)
The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee, picnic table and chairs. Must add this prior to pickup.
Tyre and Windscreen Damage Cover:
The hirer is responsible for the first $7500.00 of the cost of damaged windscreen & tyres. Where a NIL liability is present unlimited windscreen and tyres will be covered for accidental damage.
Refueling & Cleaning Packs (Up to 31 March 2025)
The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $199. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $135. This can be added at branch.
Refueling & Cleaning Packs (From 1 April 2025)
The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $209. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $99. This can be added at branch.
Standard Liability
The hirer is responsible for the first;AU$7,500 of ANY ACCIDENT COST of damage to Third Party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This is applicable regardless if the hirer has purchased private travel insurance.
The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The liability will be refunded if Star is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
| Liability Option | Cost per Day | Liability Fee | Bond Payable |
| Standard | Included in Rental | $7,500 | $7,500 |
| LRO2 The High Road | $49 (max $2,450) | $0 | $300 |
| *Stress Free Option | $65 (max $3,250) | $0 | $300 |
*Stress Free Package The Stress Free Package includes LRO & bonus items such as LRO unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), Single Vehicle Roll over, GPS, pre-purchased gas bottle, 3x toilet chemicals, camp chairs and table, and baby/booster seats (with prior request).
Everyone has different needs and therefore offer a range of liability options to provide peace of mind. The amount payable for each reduction option is based on the minimum rental period applicable for each Camper or total days of RV booking. The maximum charge for liability reduction options is 50 days.
Up to 31 March 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop & Endeavour | Included in Rental | $3,000 | $3,000 |
| LRO2 - The High Road | Hitop & Endeavour | $25 (max $1,250) | $0 | $100 |
| Stress Free - Value Pack | Hitop & Endeavour | $35 (max $1,750) | $0 | $100 |
From 1 April 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
|---|---|---|---|---|
| Standard | Hitop & Endeavour | Included in Rental | $3,000 | $3,000 |
| LRO2 - The High Road | Hitop & Endeavour | $30 (max $1,5000) | $0 | $0 |
| Stress Free - Value Pack | Hitop & Endeavour | $40 (max $2,000) | $0 | $0 |
Bond
To keep this simple - the bond payment will depend on the liability option chosen. If the guest chooses to take ‘The Low Road’ or‘ The Middle Road’ the total bond will be debited to the Credit or Debit card immediately.
If the guest chooses to take The High Road the Bond is payable to Hippie by an open signed credit card imprint with an authorisation for $100. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV.
The Bond is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel to the Hippie branch location booked. Credit card refunds including bond refunds can take up to 14 working days depending on the guest’s financial institution. If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged.
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Sleeper, crib & champ | Included in Rental | $3,000 | $3,000 |
| Standard Liability | Condo, Compass, Cruiser & Coaster | Included in Rental | $5,000 | $5,000 |
| LRO 1 (SF) | Sleeper, crib & champ | $30 | $0 | $0 |
| LRO 1 (SF) | Condo, Compass, Cruiser & Coaster | $40 | $0 | $0 |
| Stress Free Plus Package | Sleeper, crib & champ | $45 | $0 | $0 (imprint taken) |
| Stress Free Plus Package | Condo, Compass, Cruiser & Coaster | $55 | $0 | $0 (imprint taken) |
LRO1 - Stress Free
With this cover option if taken out, the hirer will not have to pay any liability for any damage to the vehicles ,Front, Back or Side Panels including tyres, all window/glass breakages (with the exception of sunroof and roof pod). Excludes Single Vehicle Rollover
Stress Free Plus Package
Stress Free Plus Package is a full cover option, where the Stress Free Package is taken out, the hirer will not have to pay any liability for any damage to the vehicle, including tyres, all window/glass breakages including sunroof and roof pod, Single Vehicle Rollover damage and includes extras like GPS, Table & Chairs
- For hires of 51 days and over, a maximum of 50 days excess reduction premium will be charged.
- JUCY’s excess reduction options are null and void if any of the Rental Agreement terms and conditions are breached , in which case hirer will be liable for the full cost of damage. For more information please see JUCY T&Cs.
- It is hirer's responsibility to collect accurate third party details in the event of an accident, regardless of what excess reduction cover is taken, and regardless also of fault.
- If Stress Free Plus excess reduction is not taken, and roof/rooftop pod damage or single vehicle rollover incident occurs, a charge of up to $5,000 will apply to cover damage to the JUCY vehicle and any third party vehicle and/or property.
- **A $300 bond is payable for customers using debit cards that are on Stress Free and Stress Free Plus. Jucy will hold $300 as a security bond to cover any infringements or charges that may occur whilst on hire e.g. Tolls, speeding fines, cleaning fees, camping fines, late returns etc.$300 security bond is pre-authorised on the debit card at the time of pickup and released 10 (working) days after the authorization date.
- If Standard excess reduction is chosen:
- A bond to cover the excess will be pre-authorised for security on the hirer’s credit card for the duration of the rental, even if hirer has alternative insurance with another provider. All or part of this bond will be claimed by JUCY in the event of an accident and will be retained until the value of the damage is determined. Any balance between the bond and the damage cost will be returned as soon as is practical.
- Any costs to repair damage caused by a third party may not be recoverable as insurance is not compulsory in Australia
- A $75 Claims administration fee will also be charged.
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Campervan & CamperCar | Included in Rental | $5,000 | $5,000 |
| Standard Liability | Motorhome | Included in Rental | $7,500 | $7,500 |
| LRO 1 | Campervan & CamperCar | $30 | $2,500 | $2,500 |
| LRO 1 | Motorhome | $35 | $2,500 | $2,500 |
| LRO 2 | Campervan & CamperCar | $45 | $0 | $0 )imprint taken) |
| LRO 2 | Motorhome | $50 | $0 | $0 (imprint taken) |
| Stress Free Package | Campervan & CamperCar | $55 | $0 | $0 (imprint taken) |
| Stress Free Package | Motorhome | $60 | $0 | $0 (imprint taken) |
LRO1
The renter has the option of paying an extra per day, at the start of the rental, to reduce the vehicle loss/damage liability from $5,000 -$7,500 to $2,500.
LRO2
Alternatively, the renter will have the option of paying AU$45-$50 per day, capped at 14 days at the start of the rental, to reduce the vehicle loss/damage liability from $5,000- $7,500 to $0 includes tyre & windscreen damage cover.
Stress Free Package
Capped at 14 days Includes Liability Reduction Option 2, tyre & windscreen damage cover plus the following items as requested, Linen/Bedding, Outdoor Table & Chairs, GPS, Extra Driver Fee, Child Restraint (if required), Baby Stroller (if required)
There is a higher liability on unsealed roads and for overhead damage
None of the following excess reduction options cover overhead damage (A horizontal line from the top of the front or rear windscreen to the top of the roof of the vehicle), under body damage, damage caused to the vehicle on an un-sealed road (maximum liability is $9,000), or water damage.
You have a choice of Standard Excess (Bronze), Liability Reduction 1(Silver), Liability Reduction 2(Platinum)or Liability Reduction 3 (Platinum Plus). Excess Reduction is additional to all prices quoted.
| All Motorhomes | Bond/Excess | Extra Inclusions | |
|---|---|---|---|
| Standard (Bronze) | Included in Rental | $5,000 | n/a |
| Liability 1 (Silver) | $30/day | $2,500 | n/a |
|
Liability 2 (Platinum) ** Default Stress Free |
$68/day for 10 plus day rentals. $119/day for less than 10 day bookings |
$750 | 1 tyre replacement, |
| Liability 3 (Platinum Plus) |
$78/day for 10 plus day rentals. $129/day for less than 10 day bookings |
$350 | 1 x Gas Refill, 1 tyre replacements, Toll Pass, |
Exclusions ; No vehicles are covered for Overhead & Underbody, Water Damage, Windscreen, Window & Awning Damage regardless of the Liability Reduction Option chosen.
IMPORTANT NOTE: All drivers must be between the ages of 21 and 80 years, and must hold a full driver’s licence.
Up to 31 March 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Highball & Double Down | Included in Rental | $3,500 | $3,500 |
| All other Campervans | Included in Rental | $5,000 | $5,000 | |
| LRO 1 | Highball & Double Down | $35 (max $1,750) | $0 | $0 (imprint taken) |
| All other Campervans | $48 (max $2,400) | $0 | $0 (imprint taken) | |
| Stress Free | Highball & Double Down | $47 (max $2,350) | $0 | $0 (imprint taken) |
| All other Campervans | $60 (max $3,000) | $0 | $0 (imprint taken) |
From1 April 2025
| Liability Option | Vehicle | Cost per Day | Liability Fee | Bond Payable |
| Standard Liability | Highball & Double Down | Included in Rental | $3,500 | $3,500 |
| All other Campervans | Included in Rental | $5,000 | $5,000 | |
| LRO 1 | Highball & Double Down | $40 (max $2,000) | $0 | $0 (imprint taken) |
| All other Campervans | $50 (max $2,500) | $0 | $0 (imprint taken) | |
| Stress Free | Highball & Double Down | $50 (max $2,500) | $0 | $0 (imprint taken) |
| All other Campervans | $65 (max $3,250) | $0 | $0 (imprint taken) |
Standard Liability
All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
LRO 1:
Payable at the branch when you pick up, this will reduce your liability to the amount shown above. This cover includes unlimited tyre and windscreen cover for accidental damage.
Stress Free
The Stress Free Package includes LRO1 (ZERO Liability and Bond) & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee, picnic table and chairs.
Refueling & Cleaning Packs (Up to 31 March 2025)
The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $199. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $85
Refueling & Cleaning Packs (From 1 April 2025)
The purchase of the refueling pack allows the gas bottle and fuel tank to be returned empty. The charge for this is $209. The cleaning pack includes toilet and waste water emptying service (Cairns, Sydney, Perth, Brisbane and Melbourne only). This is only available when the Liability Reduction Option or the Stress Free Package has been purchased. The charge for this is $99
| Liability Reduction Option | Cost per Day | Liability Fee | Bond Payable | Maximum Collectable** |
| Standard | Included in Rental | $5,000 | $5,000 | Not applicable |
| LRO 1 | $20 | $1,500 | $1,500 | $800 |
| Stress Free Package* | $30 | $0 | $0 (imprint taken) | $1,500 |
Standard Liability
All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.
LRO:
Payable at the branch when you pick up, this will reduce your liability to the amount shown above.
Stress Free Package:
Includes reduced Liability and Bond to $0, windscreen/window glass cover, tyre damage, roof & under body damage.
*Stress Free Package includes windscreen/window glass cover, tyre damage, roof & under body damage.
Maximum collectible means the total maximum cost for selecting a particular insurance option.
| Standard Protection | Protection plus | Protection Plus Value Pack | |
| Cost per Day | Included in Rental | $35 ($30 Stationwagon) | $45 ($35 Stationwagon) |
| Security Bond | $3500 | $0 (imprint taken) | $0 (imprint taken) |
| Single Vehicle Rollover* or Write-Off Liability | Hirer pays full cost of damage to vehicle (or market value if written off) up to $50,000 | Hirer pays up to $10,000 | $0 |
| Windscreen: repairs and replacements | Not included | One front windscreen | One front windscreen |
| Tyres: repairs and replacements | Not included | Two tyres | Two tyres |
| Extra Driver | Not included | Not included | One additional driver included |
| Value Adds | Not included | Not included | 2 chairs, external table & prepaid gas (Excl Stationwagon) |
Protection Plus & Protection Plus Value Pack payable to a maximum of 50 days.
If the Stress Free excess reduction option has been chosen ($0 liability) a credit card imprint of the hirer’s credit card will be taken as security in case of any breach of the Terms & Conditions. No amounts will be taken using the credit card imprint unless there is a breach of the Terms & Conditions or Rental Agreement.
*A Single Vehicle Rollover may include, but is not limited to a Vehicle that has rolled, tipped or fallen over and has caused damage to side and/or roof area of the Vehicle.
*Additional Coverages
Windscreen Waiver: With the purchase of the windscreen waiver, the hirer is not responsible to pay in the event that the windscreen needs to be replaced (first windscreen only and side & rear windows are excluded). All vehicles = $4.50/day up to maximum $112.50
(Note: If no additional coverage, windscreen chips are charged at $60 each, any more than 3 chips will result in a windscreen replacement charge of $300)
Tyre Waiver: With purchase of the tyre waiver, the renter is not responsible to pay in the event that tyres need to be replaced (up to max of two tyres per rental). All vehicles = $4.50/day up to maximum of $112.50 payable
Please note: Personal items are not covered under vehicle damage protection cover. We recommend you do not leave your valuables in your vehicle because of possible theft. We strongly recommend that all hirers take out their own premium travel insurance.
Security Bonds
All branches take a security bond at the beginning of the rental. The amount of this bond is dependent on if you take out Liability Reduction and which option you take. Please be aware that there is a credit card surcharge of between 1.75% and 5% on the amount paid on pick up, including the refundable bond.
Travel Insurance
Even if you do reduce your liability we strongly recommend purchasing travel insurance before you leave home, for total peace of mind. Insurance policies cover cancellation fees, medical expenses, baggage and much more.
Terms & Conditions
For further details please refer to the relevantTerms and Conditions.
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